Your time here should be about the fun and the thrills. When the fun stops, we all have to stop, and Casinoboss is committed to helping you play responsibly and within your limits.
You will find below – and throughout your experience on the site – a set of resources and features put together to ensure you are empowered to enjoy Casinoboss in a controlled manner.
Casinoboss is committed to responsible gaming, transparency and the long-term protection of your privacy in its internal and external marketing initiatives.
Preventing underage gambling
Under 18? Turn around, there’s nothing for you here. Casinoboss is a gambling entertainment platform, and as such a strictly adult destination.
On registration, our system verifies that players who join the fun go through a verification process to ensure they are of legal age to gamble.
Here are a few tips to protect you and others around you from underage gambling:
Never share your log-in details
Do not use a ‘remember password’ function on login
Do not share your credit card or bank account details with minors. Like ever!
Install parental control software or internet filter software on your internet browsing devices if you have under 18’s in your household. Check out how to do this on www.netnanny.com or www.cyberpatrol.com.
Why not take a simple test and see where you stand?
You’ll find below a set of questions taken from the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSMV). If you answer ‘yes’ to four or more of them, then you could be experiencing gambling problem, and we urge you to consider applying limits to your account(s) or self-excluding yourself.
We also encourage you seek professional advice with regards to those four or more questions you answered ‘yes’ to.
Do I need to gamble with larger amounts of money or for a longer period to get the same feeling of excitement?
Do I feel restless or irritable when trying to cut down or stop gambling?
Have I tried to control, cut back or stop gambling without success?
Do I spend a lot of time thinking about gambling?
Do I often gamble when feeling distressed in some way, like for example anxious, stressed, lonely, guilty or depressed?
Do I chase my losses by trying to win back money I lost?
Have I lied to others about how much time or money I spend gambling?
Has my gambling affected my relationships or my job?
Have I sold possessions or relied on others to lend me money when I have lost it because of gambling? Do I often play until all my money is gone?
Have I ever thought about self-harm or suicide because of my gambling?
Have I ever stolen money to fund my gambling?
Have I lost interest in my family, friends or hobbies because of my gambling?
Have I ever played under the influence of alcohol or other substances?
If you need more information about the signs of gambling problems, these can be found on BeGambleAware or Gamblers Anonymous.
Our services and Tools
Casinoboss has put in place a series of functionalities to allow you to bet and play in a safe manner:
Casinoboss allows you to set a number of gaming limits to control your play. Settings up limits is recommended and can be done via your account dashboard. Here’s what you’ll find:
Deposit limits allow you to set limits on the amount of money you deposit for a given period;
Net loss limits give you to control of the maximum amount of money you are prepared to lose over a given period;
Wagering limits allow you to limit the amount you can wager over a given period;
Session limits limit the amount of time you can remain logged in
Financial limits can be set on a daily, weekly or monthly basis and you can adjust your limits whenever you feel like it.
Limits can be reduced immediately at any time, however any request to increase or remove a limit is subject to a 7 days ‘cooling off’ period, during which the previous limit will remain active.
Track your activity
Keeping an eye on what you’ve been up to is simple, there’s a log of your deposit and withdrawal transactions available for you to view in your transaction history. Similarly, your gaming history allows you to see how much/when/on what games you have played, the balance after each bet, winnings and the current total funds available to either continue wagering with, or to withdraw.
Every hour in play, a popup appears, informing you of the time you’ve been playing for, and your net profit during that period. At that point you can choose to resume or stop your gaming session. Please note, the reality check reminder may not work as expected if you do not accept cookies or use incognito mode on your browser.
Contact our Customer Service team
All members of our Customer Service team have been trained in social responsibility and are aware of the risks of compulsive gambling.
If you feel you might be at risk, they are here to help by explaining the measures you can take on Casinoboss.com to restrict your gambling and by pointing you in the direction of specialist organisations which can help you.
You can contact our Customer Service team by emailing howdy[at]Casinoboss.com.
If you feel that you may be becoming a bit too obsessed with gambling, you should consider excluding yourself from all gambling environments, both offline and online.
At Casinoboss, you can choose to self-exclude for a period of 7 days, 1 month, 6 months, 1 year or even indefinitely. If you wish to resume your playing once your self-exclusion period has expired, you will need to confirm this by email, as well as agreeing to the Terms & Conditions related to the reactivation of your account. A further 7 days ‘cooling off’ period applies.
To self-exclude, click here and follow the prompts.
Casinoboss has measures in place to ensure that as soon as your self-exclusion request is processed, we will no longer allow you to play on Casinoboss.com, via computer, mobile or tablet device, and you will not be able to re-open your account or open a new account on Casinoboss.com at any time in the future for permanent self-exclusions, or during your temporary self-exclusion period.
While we provide our best endeavours to offer you a variety of tools so that you can gamble responsibly, kindly note that we take no responsibility and exclude any and all forms of liability whatsoever in cases where you violate our terms and conditions by opening or attempting to open multiple accounts with us and/or by providing false and/or misleading data and/or personal details. In the event that you succeed in opening a new Account by using false data, or via any similar means, you agree that all liability for any losses subsequently incurred by you as a result of using our Services will fall on you. Should we become aware that you have used false data, or any similar means, to open an Account with us, we reserve the right to immediately close that Account. You will need to send us a withdrawal request if you have any balance outstanding on your account, but we will not allow you to bet. If you have any bets (such as sports bets or registrations for poker tournaments) which are yet to be settled at the time of closure of the Account, those outstanding/pending bets will not be cancelled and it is your responsibility to contact the Casinoboss support team to arrange to transfer to your bank account any winnings resulting from the outcome of such bets once settled.
You will still be permitted to play for fun at Casinoboss if you no longer have an account with us and you will not be at risk of losing any money. Once you have self-excluded, we will use our best endeavours not to send you any further marketing materials and, in any event, will ensure that we will not send you any further marketing materials after 48 hours of account closure.
Limitation of liability
We trust you understand that all of the responsible gaming tools listed here have been developed over years to assist you to gamble responsibly. While we use our best efforts to ensure that the tools and measures are foolproof, errors cannot be excluded, and we therefore appreciate your full collaboration at all times. We take no responsibility for, and exclude any and all forms of liability whatsoever, in cases where a player violates our terms and conditions by opening, or attempting to open, multiple accounts at Casinoboss.com and/or by providing false and/or misleading data/personal details, and/or attempting to bypass limits, functionalities, exclusions and/or other responsible gaming tools previous set and/or requested.
If you ever feel the need to seek professional help with gambling for yourself or someone you care about, check out the resources provided by the organisations below:
www.gamcare.org.uk Live Help services and an online forum for help and information. Helpline: 0845 6000 133
www.gambleaware.co.uk Gamble Aware is managed by the Responsibility in Gambling Trust, an independent charity which funds treatment, research and education about responsible gambling. It was set up by the UK Gambling Commission in conjunction with other organisations such as the National Consumer Council and the Department of Health.
Gamblers Anonymous: www.gamblersanonymous.org.uk Live Chat services and an online forum. You’ll also find there 20 questions that you can use to determine whether or not you might have taken your gambling too far.
www.gamblingselfchange.org Ran by the Harvard Medical School, this site features useful links to further sources of help and advice, and a questionnaire to assess your own risk.
If you feel that you are or maybe be at risk of developing a dependency on gambling, or would like to ensure that no one, including you, can access gambling sites, consider installing software designed to prevent access to gaming sites.
Such non-affiliated sites, like Betfilter offer an installable product aimed at blocking gambling related sites or software.